For trainers and assessors
How to use CAQA Northgate Police Service with your students, what is included, and the mapping to the Police Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Police Training Package, release 11.0, developed by Public Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Manage custody reception and welfare checks on a night shift Protective Services and Custody | Entry | POLGEN042 Manage persons in care or custodyPOLAUX016 Apply protective service methodsPOLAUX017 Escort persons in a protective service environmentPOLGEN041 Operate safely within a policing environmentPOLAUX024 Maintain operational safety in a policing environment | POL41225 Certificate IV in Protective Services |
| Plan and deliver a scam awareness stall at the Spring Market Community Engagement and Liaison | Entry | POLAUX022 Facilitate public safety awareness activitiesPOLAUX026 Promote engagement in a policing environmentPOLAUX028 Represent policing in community engagement activitiesPOLGEN036 Work collaboratively in a team environment | POL21122 Certificate II in Community Engagement |
| Respond to community concerns raised by Elders about night patrols Community Engagement and Liaison | Intermediate | POLAUX023 Liaise with a culturally specific communityPOLAUX030 Support police engagement with members of a culturally specific communityPOLGEN028 Facilitate community and stakeholder engagement for policing purposesPOLGEN020 Communicate within a policing environmentPOLGEN040 Demonstrate professional policing practice | POL31222 Certificate III in Police LiaisonPOL30125 Certificate III in Aboriginal and/or Torres Strait Islander Community Policing |
| Conduct the initial investigation of a residential burglary General Duties Response | Intermediate | POLGEN044 Conduct an initial investigationPOLGEN043 Provide a policing responsePOLINV028 Manage incident scenesPOLGEN045 Apply legislation and judicial processes in policingPOLGEN040 Demonstrate professional policing practice | POL50124 Diploma of Policing |
| Collate evidence and draft preliminary findings for a serious injury collision Road Policing and Crash Investigation | Intermediate | POLGEN047 Deliver road policing servicesPOLAUX031 Support road policing servicesPOLINV035 Collate and review crash investigation evidencePOLINV037 Introduction to crash dynamicsPOLINV036 Develop and present crash findings | POL50125 Diploma of Crash Investigation |
| Produce an intelligence product on the industrial estate burglary series Criminal Investigation Unit | Advanced | POLCOV086 Analyse information to develop intelligencePOLCOV083 Produce and manage intelligence outputsPOLCOV082 Assess and report threats and risksPOLCOV088 Manage intelligence briefings or presentationsPOLCOV085 Manage information in an intelligence environment | POL50225 Diploma of Police Intelligence Practice |
| Plan and brief the Spring Fair policing operation District Command and Governance | Advanced | POLGEN005 Plan policing operations and responsesPOLGEN006 Supervise policing responsesPOLGEN035 Conduct briefings and debriefings in a policing environmentPOLGEN004 Conduct risk management activities in a policing environmentPOLGEN011 Demonstrate leadership capabilities within a policing context | POL60118 Advanced Diploma of Police Supervision |
| Conduct a governance review of an exhibit continuity failure Criminal Investigation Unit | Advanced | POLGEN007 Review policing governance and accountability compliancePOLINV029 Manage information within investigationsPOLINV026 Plan police investigationsPOLINV030 Conduct investigative interviewsPOLINV034 Manage complex investigations | POL65125 Advanced Diploma of Police InvestigationPOL80125 Graduate Certificate in Police Investigation |
All 28 current qualifications in POL
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| POL21122 | Certificate II in Community Engagement | Certificate II | Featured here |
| POL30125 | Certificate III in Aboriginal and/or Torres Strait Islander Community Policing | Certificate III | Featured here |
| POL31222 | Certificate III in Police Liaison | Certificate III | Featured here |
| POL41225 | Certificate IV in Protective Services | Certificate IV | Featured here |
| POL50124 | Diploma of Policing | Diploma | Featured here |
| POL50125 | Diploma of Crash Investigation | Diploma | Featured here |
| POL50225 | Diploma of Police Intelligence Practice | Diploma | Featured here |
| POL50226 | Diploma of Police Bomb Technical Response | Diploma | Adaptable |
| POL50325 | Diploma of Crash Analysis | Diploma | Adaptable |
| POL50726 | Diploma of Police Search and Rescue Coordination | Diploma | Adaptable |
| POL54124 | Diploma of Forensic Investigation | Diploma | Adaptable |
| POL60118 | Advanced Diploma of Police Supervision | Advanced Diploma | Featured here |
| POL60121 | Advanced Diploma of Police Close Personal Protection | Advanced Diploma | Adaptable |
| POL60225 | Advanced Diploma of Police Intelligence Operations | Advanced Diploma | Adaptable |
| POL60319 | Advanced Diploma of Police Negotiation | Advanced Diploma | Adaptable |
| POL60521 | Advanced Diploma of Police Witness Protection | Advanced Diploma | Adaptable |
| POL60626 | Advanced Diploma of Police Search and Rescue Management | Advanced Diploma | Adaptable |
| POL62124 | Advanced Diploma of Human Source Management | Advanced Diploma | Adaptable |
| POL62422 | Advanced Diploma of Surveillance | Advanced Diploma | Adaptable |
| POL62524 | Advanced Diploma of Undercover Operations (Operative/Controller) | Advanced Diploma | Adaptable |
| POL64124 | Advanced Diploma of Forensic Investigation | Advanced Diploma | Adaptable |
| POL65125 | Advanced Diploma of Police Investigation | Advanced Diploma | Featured here |
| POL80125 | Graduate Certificate in Police Investigation | Graduate Certificate | Featured here |
| POL80225 | Graduate Certificate in Police Management | Graduate Certificate | Featured here |
| POL84124 | Graduate Certificate in Forensic Firearm Examination | Graduate Certificate | Adaptable |
| POL84224 | Graduate Certificate in Forensic Fingerprint Examination | Graduate Certificate | Adaptable |
| POL84324 | Graduate Certificate in Crime Scene Investigation | Graduate Certificate | Adaptable |
| POL87125 | Graduate Certificate in Police Prosecution | Graduate Certificate | Adaptable |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do students use this site for assessment?
Assign a scenario from the Scenarios page. Each scenario places the student in a role, points them to the documents and systems they need, and lists the deliverables and the units of competency it supports.
How do students sign in?
Students sign in with the login their RTO issues for the site. Each student sees the same intranet, documents and seed records, and their own system entries are kept separately so that cohorts do not overwrite each other.
How are the records students create kept?
Every record a student creates in a system is stored against their login and can be exported by the trainer as a file for the assessment portfolio. Seed records are read-only so the baseline stays the same for every student.
Can I reset a student's work?
Yes. The trainer dashboard has a reset for each student and each system that removes their entries and restores the seed records. Use it between assessment attempts or at the end of a cohort.
Can I customise the documents or add my own?
Yes. Trainers can add scenarios, upload additional documents and edit inbox messages from the trainer dashboard. The controlled documents supplied with the site are versioned so that you can always return to the original.
Does the site cover every unit in the Police Training Package?
No. It is built to support the general policing, community engagement, protective services, road policing, intelligence and investigation units listed in the scenarios. Specialist streams such as forensic, negotiation and covert units need additional resources and practical environments.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.