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Simulated workplace
Scenario · Community Engagement and Liaison

Plan and deliver a scam awareness stall at the Spring Market

You are a Community Engagement Officer.

Entry2 to 3 hours7 tasks
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The situation

What has happened

The Wattle Grove Seniors Club has invited the service back to run a stall at the Spring Market on 26 September after a well received scam awareness session earlier in the month. The Senior Sergeant, Community Engagement has asked you to plan the stall, prepare the key messages and materials, and book it in the register. The earlier session recorded three attendees who had recently been contacted by scammers and a request for more information about phone and online scams. The council has offered a marquee and a table. You will be working with a council community officer and one other member.

Your brief. Prepare an approved Community Engagement Activity Plan for the stall, book the activity in the Community Engagement Register, prepare plain language key messages for seniors about current scams, and after the event record attendance, issues raised and follow-ups.
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Tasks

Deliverables

  • Completed Community Engagement Activity Plan
  • Key messages and conversation script
  • Community Engagement Register record, planned then updated to delivered
  • Follow-up list with named owners

Documents to use

Systems to use

Community Engagement Register

The record of every planned and delivered engagement activity, its partners, attendance, issues raised and follow-ups.

For trainers and assessors

Units of competency

Current on training.gov.au for the Police Training Package as at 10 September 2026.

POLAUX022Facilitate public safety awareness activities
POLAUX026Promote engagement in a policing environment
POLAUX028Represent policing in community engagement activities
POLGEN036Work collaboratively in a team environment

Qualifications

POL21122Certificate II in Community Engagement
Assessor notes

What to look for

Evidence guide

Evidence should show the plan approved before the register booking, key messages written for the audience without jargon, risks that include privacy and consent for photographs, and a register record updated within two business days with follow-ups assigned to named members. Check that the student drew on the earlier evaluation rather than starting from scratch.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.