- Incident and Occurrence Log8
- Custody and Persons in Care Register8
- Property and Exhibits Register8
- Community Engagement Register8
Protecting and serving with integrity
CAQA Northgate Police Service is a district policing service responsible for community safety across the Northgate policing district in outer northern Melbourne.
CAQA Northgate Police Service, policing and community safety
CAQA Northgate Police Service is a district policing service responsible for community safety across the Northgate policing district in outer northern Melbourne. The district covers established suburbs, new housing estates, a regional shopping precinct, two freeways and a growing industrial area. The service responds to calls for assistance, investigates crime, delivers road policing, manages persons in custody, and works with schools, councils, businesses and community groups to prevent harm before it happens. Members deal with everything from family violence and burglary through to serious collisions, missing persons and public order at large events.
The service is organised into six functional areas: District Command and Governance, General Duties Response, Community Engagement and Liaison, the Criminal Investigation Unit, Road Policing and Crash Investigation, and Protective Services and Custody. General Duties runs a 24-hour roster of four rotating shifts from the district headquarters and Northgate East station. Road policing operates from the highway patrol base with a focus on the freeway corridors and the industrial precinct. Investigators, intelligence analysts and the community engagement team work core business hours with on-call arrangements for critical incidents.
Integrity
Members act honestly, record events accurately and accept scrutiny of their decisions.
Fairness
Every person is treated with respect and without discrimination, whatever their circumstances or history with police.
Safety
Members protect the public, the people in their care and each other, and never accept an avoidable risk.
Service
The community comes first, and members work with partners to prevent harm rather than only respond to it.
Services and operations
To keep the Northgate community safe through lawful, fair and professional policing that people can trust.
Emergency and general duties response
A 24-hour uniformed response to calls for assistance, from welfare checks and disputes through to assaults, burglaries in progress and family violence incidents across the district.
Criminal investigation
Investigation of serious and volume crime by detectives, supported by intelligence analysts, exhibit management and forensic liaison, from initial report through to brief of evidence and court.
Road policing and crash investigation
Highway patrol, impaired driver enforcement, heavy vehicle checks, and investigation and analysis of serious and fatal collisions on the district's arterial roads and freeways.
Community engagement and liaison
Partnerships with schools, councils, multicultural and Aboriginal and Torres Strait Islander communities, seniors groups and business networks to prevent crime and build confidence in police.
Protective services and custody
Safe and lawful management of persons in police custody, prisoner escorts, court security support and protection of designated premises and events.
Event and public order planning
Operational orders, risk assessments and resourcing for community events, protests, sporting fixtures and planned operations across the district.
Six departments, one workplace
Each department has a purpose, a lead, responsibilities, performance measures and the systems it works in. Students are placed in a department by their scenario.
District Command and Governance
Leads the district, sets operational priorities, approves operational orders, and runs professional standards, governance, risk, w...
Visit departmentGeneral Duties Response
Provides the 24-hour uniformed response across the district, attending calls for assistance, conducting initial investigations, ma...
Visit departmentCommunity Engagement and Liaison
Builds trust between police and the community through liaison officers, school programs, multicultural and Aboriginal and Torres S...
Visit departmentCriminal Investigation Unit
Investigates serious and volume crime, manages exhibits and continuity, produces intelligence products, conducts interviews and pr...
Visit departmentRoad Policing and Crash Investigation
Delivers highway patrol, impaired driver enforcement and heavy vehicle compliance on the district's freeways and arterial roads, a...
Visit departmentProtective Services and Custody
Manages persons in custody safely and lawfully, conducts prisoner escorts and court security support, protects designated premises...
Visit departmentWorking systems with real records
Every system is live in your browser: create, update, search, move cards on a board and export what you did. Reset returns the seed data at any time.
Incident and Occurrence Log
The district record of every reported incident, occurrence and complaint, from first report through investigation to closure.
8 recordsCustody and Persons in Care Register
The record of every person received into police custody, their risk assessment, welfare checks, property and release.
8 recordsProperty and Exhibits Register
The continuity record for every item of property and every exhibit seized, found or surrendered, from seizure to return or disposal.
8 recordsCommunity Engagement Register
The record of every planned and delivered engagement activity, its partners, attendance, issues raised and follow-ups.
8 recordsFleet and Operational Equipment Register
The register of vehicles, body worn cameras, radios and testing devices, their service dates, calibration and defects.
8 recordsInbox
8 work requests from managers and colleagues, each linked to a scenario or a document.
Open inboxEight workplace scenarios
Sign in as a role, read the brief, work through the tasks using the documents and systems, then print an evidence summary for your assessor.
Manage custody reception and welfare checks on a night shift
You are a Protective Services Officer on custody reception.
Open scenario Entry 2 to 3 hoursPlan and deliver a scam awareness stall at the Spring Market
You are a Community Engagement Officer.
Open scenario Intermediate 3 to 4 hoursRespond to community concerns raised by Elders about night patrols
You are a Police Liaison Officer working with the Aboriginal Community Liaison Officer.
Open scenario Intermediate 3 to 4 hoursConduct the initial investigation of a residential burglary
You are a Constable on General Duties taking carriage of an initial investigation.
Open scenario Intermediate 3 to 4 hoursCollate evidence and draft preliminary findings for a serious injury collision
You are a Road Policing Constable assisting the crash investigation team.
Open scenario Advanced 4 to 5 hoursProduce an intelligence product on the industrial estate burglary series
You are an Intelligence Analyst in the Criminal Investigation Unit.
Open scenario Advanced 4 to 5 hoursPlan and brief the Spring Fair policing operation
You are an Acting Sergeant preparing an operational order for approval.
Open scenario Advanced 4 to 5 hoursConduct a governance review of an exhibit continuity failure
You are a Detective Sergeant conducting a governance review.
Open scenarioNotice board All notices
- Safety Two-member attendance at family violence incidents
1 September 2026 - Compliance Exhibit room quarterly audit
5 September 2026 - People Operational safety requalification, October block
8 September 2026
Coming up Calendar
- 11/09Business watch briefing, Riverina Industrial Estate
7:30 am, Estate traders' meeting room - 15/09Exhibit room quarterly audit
9:00 am, Exhibit rooms A and B, district headquarters - 17/09Multicultural community safety forum
6:30 pm, Northgate Multicultural Centre - 22/09Quarterly governance meeting
10:00 am, Conference room, district headquarters
Mapped to the Police Training Package
Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.